Our Triple Guarantee!

We Make Your Life EASIER!

Better Product Guarantee!

At every price point, our aim is to deliver a higher quality tool than you can find elsewhere. We know that is an easy claim to make, but a hard claim to deliver. Since many tools look similar, usually you can only know the performance of the tool by using it. We offer a 30-day, unconditional, money-back, satisfaction guarantee on all of our stocked consumable products. Use the tool and if you are not 100% satisfied, we will buy it back, no exceptions. All equipment and machinery purchases are guaranteed through manufacturer warranties.

Faster Service Guarantee!

We strive to answer your call by the second ring and to ship your order the same day. We will deliver your order anywhere in the USA within two days. Our Standard Shipping for orders weighing less than 50 pounds is 2 Day Delivery, with only $3.50 handling fee for orders of $400 or more to the 48 continental states. Orders less than $400 are charged a flat shipping rate of $17.95 and $3.50 for handling. Any Air Shipment that exceeds 50 pounds will be split to under 50 pounds and the balance will be shipped ground. If an order contains HazMat items, a charge of $69.95 will be added for air service. Customers may select ground shipping to avoid HazMat fees. Large items may incur additional shipping charges or only be available to ship ground.

Customers in Alaska or Hawaii are charged a shipping charge of $49.95 for 2 day air to cover our shipping costs to those states. Next day air is also available for a charge of $99.95 to Alaska or Hawaii.

Heavy items requiring truck shipment will be charged freight. For international orders, we will obtain a freight quote and call for your approval before shipping.

We have several million dollars of inventory in our Knoxville warehouse, which enables us to achieve a 98% order fill rate.

Value Pricing Guarantee!

We constantly focus on how we can become more efficient, enabling us to sell at the lowest possible price. We have invested in sophisticated computer technology and operate out of a modern warehouse. We buy directly from manufacturers rather than middlemen, in large quantities, and we pay in cash to obtain the best prices. Our pricing strategy is simple; we charge less than our competitors. If you find a product cheaper elsewhere, show us and we will match the price.

We Are Here For You!

• Monday - Friday 7:30 am to 6:00 pm EST
• Order by website, phone, or fax
• We have no minimum order size.
• Order by 5:45 pm and we will ship it the same day.
• We accept credit cards, debit cards, and credit terms. To find out more about our credit terms, call 866-291-9613.

Our Service Is Key!

• Orders received from 7:30 am to 5:45 pm EST ship SAME DAY.
• Orders over $400 ship UPS Second Day with only $3.50 Handling fee.
• Orders under $400 ship UPS Second Day for only $17.95 shipping fee and $3.50 handling fee in all 50 states!
• Don’t worry about the HazMat fees for adhesives and sealers, we’ll take care of them for ground shipments.
• Sinks and heavy items requiring truck shipment will be charged actual freight costs.
• If you’re outside the USA, don’t worry about surprise shipping costs; we will obtain a freight quote and will call for your authorization before sending your order to you.

We know even with our guarantee and dedication to service, things can go wrong. We’re human and we do make mistakes from time to time. However, if you have any service issue with the products we sell, please give us a call. We want to make things right; we have trained service technicians ready to serve you.